Generations in the Workplace

Session Description:
We now have five generations in the workplace and every generation has unique traits that they bring to work. In order to get along, be productive and manage conflict effectively, we need to respect and understand all the generations we spend time at work with. During this two hour session you will learn how to focus on the customer, characteristics of each generation and how to work together and learn from each other.

Learning Objectives:

• Be able to identify the five generations and characteristics of each
• Identify ways to improve working relations with each generation
• Understand the relationship to workforce diversity
• Demonstrate the ability to effectively communicate with other generations

Session Length: 2 Hours

For more information, contact Jodie Mjoen at jodiem@impactdakota.com or 701-712-1646.